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Payment FAQS

Payment Methods

If you are a placing a bulk order, or an order for government or not-for-profit organisations, we also accept purchase orders. Just give us a call to discuss. Please note that all goods must be paid for prior to Simply Headsets releasing them for shipment. Purchase orders are exempt from this process, but please contact a member of our staff to discuss your payment requirements prior to sending through a purchase order

Credit Card

Redirections to paypal for Paying online with a credit card (VISA, MasterCard and American Express) is easy and safe. Paypals secure server encrypts all information, so just enter your credit card details during the checkout process and follow the prompts provided. For security reasons, your billing name and address must match that of the credit card used for payment. If the information provided does not match, your order may be delayed in processing. We reserve the right to cancel any order that does not match these criteria.

PayPal

We accept PayPal for purchases made on our website. Once you select PayPal as a payment method, you will be asked to log into your PayPal account to complete the transaction. If you do not already have a PayPal account, you may also set one up during the checkout process.

Phone orders

If you would like to make a payment over the phone using any of the above methods, please contact a member of our friendly team on 02 9890 2727.

Promotions and Discounts

All promotion codes are redeemed once you have completed your shopping. Simply enter your promotional or VIP code at the bottom of your shopping cart, and when you're finished, move on to the checkout section. Any promotional discounts will be factored into your order in Step 2, and will be reflected in your order summary.

Pricing and GST Information

All prices on this website are Exclusive of GST.

All orders shipped within Australia are be subject to GST of 10% in accordance with Australian law. Orders shipped elsewhere will not be charged sales tax. Please note that your state and/or municipal government may require you to declare mail order purchases and pay sales tax on them directly.

Invoices

You will receive a copy of your tax invoice once your payment has been processed and your goods are ready to be dispatched.

Once your order has been shipped from our warehouse, you will also receive a consignment note which will allow you to track your order from the courier.

All invoices are emailed, so if you do not receive a copy of your tax invoice, please contact a member of our staff and we will resend another copy for your records.